We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat personal information we collect from you through the website, or through such Rhodes Music Ltd services as we might make available to you from time to time.
We may collect, store and use the following kinds of personal data:
We may also process your personal data for the following purposes:
In connection with user posting, commenting and reviewing or similar functionality (where this functionality is made available), certain of Your Content may be shared with other users or become publicly available. You may be able to select, in some cases, specific recipients (for example, if you are posting a comment to a particular group only) and then only those recipients will receive it, however, in all other cases, the information may be made publicly available.
For the above purposes, processing is carried out so we can perform our contractual obligations (being our terms with you) and in pursuit of our legitimate interests, being our commercial interests to respond to your queries and requests for support.
We may process Your Content so we can analyse and improve our services, and also for us to develop new services. As part of this we may also share this information with suppliers who may assist us.
This processing is necessary for us to pursue our legitimate interests, being our commercial interests of: (i) ensuring our services function properly so you and other users have the best experience; (ii) improving the quality of our services, and providing a better experience to our users; and (iii) identifying and correcting any bugs or problems with the service.
We may process Your Content to understand how users use our services, and to compile statistical reports regarding that activity, as well as understanding how users access content in our services (including what users are searching for, what they download and audition, what they store in the Loopcloud repository, and how they tag their sounds). This processing is necessary for us to pursue our legitimate interests, being our commercial interests in continually improving the services, understanding and fixing problems (such as when users may be unable to easily access or enjoy content) and to improve our future products and services.
Where you have consented, or where it is otherwise lawful to do so, we may use Your Content to send you emails in order to keep you informed of news and products. You can withdraw your consent at any time by letting us know by email.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
A registered user is added to our Newsletter Subscribers database when he/ she leaves the “Yes. I want to subscribe to the Rhodes newsletter” option ON, on our registration page. After completing our registration process which involves clicking an activation link sent to his/her email account the user becomes a Newsletter Subscriber. Our email communication with our Newsletter Subscribers is based solely on their permission.
Spam is unsolicited email also known as Unsolicited Commercial Email (UCE). It involves emails sent to users who:
It is also email communications without a valid reply-to address.
Rhodes Music Ltd do not send spam - ever. The goal of our existing email communications is to inform our Newsletter Subscribers of the new audioware releases which are published on a weekly basis. Our Newsletters include the links to our new products, information about promotions and latest news from our industry.
We cooperate with other businesses that target similar audiences as ours - they send our newsletters to their opted-in subscriber base. We are very careful about the antispam practices of these businesses and never cooperate with companies that are outside the scope of our audience or our industry or which have an unclear Antispam Policy.
We do not sell or distribute (for financial gain or for free) or otherwise disclose any partner or customer e-mail addresses to any third parties except when legally required.
Every newsletter contains an Unsubscribe link at the top of the message.
There are situations which by their own nature require us to send you emails.
Please make sure you do not flag emails from Rhodes as ‘Spam’ or ‘Unsolicited’ in your email application. When you register and do not find an activation email in your inbox, check your spam folder.
When you get in contact with us (for example by email or via a form on the website) we will keep records of what is communicated. This is to ensure we have a record of our discussion for future reference and so we can improve the website.
Our website uses ‘cookies’ and similar technologies. Cookies are small text files that are placed on your computer and mobile device by software that you install. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies may also be stored in your internet browser by or on behalf of third parties, such as Google or providers of advertising services.
To log you into our website and service and keep you logged in (as necessary for us to perform our contractual obligations to you).
To remember information about you such as your preferred language and configuration (as necessary for us to perform our contractual obligations to you).
To help us understand how you use our website and services, and how often, so we can improve them to deliver a better experience for our users. To carry out research and statistical analysis to help improve our content, products and services.
In each case, in pursuit of our legitimate interests in improving our products and services.
Where your personal data is transferred outside of the EEA to a territory not subject to an adequacy decision by the European Commission, we have agreements in place with the relevant parties which include either (i) standard data protection clauses adopted by the relevant data protection regulator and approved by the European Commission or (ii) standard data protection clauses adopted by the European Commission, to ensure that appropriate safeguards are used to protect your personal data. Alternatively, we may put in place other appropriate safeguards. If you require more information about these safeguards, you can contact us.
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.
We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
You are responsible for keeping your passwords confidential. We will not ask you for your passwords.
In accordance with data protection laws and good commercial practice, we do not retain data in a form that permits identification of the person(s) to whom it relates for any longer than is necessary.
We do not knowingly solicit information from, or market to, children under the age of 13. In the event that we learn that we have collected personal data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe we have information from or about a child under 13, please contact us by email.
You have the following rights over the way we process personal data relating to you, as set out in the table below. We aim to comply with requests (which may be sent by email to firstname.lastname@example.org) without undue delay and within one month at the latest.
Ask for a copy of personal data we are processing about you and have inaccuracies corrected or request erasure
You have the right to request a copy of the personal data we hold about you and to have any inaccuracies corrected.
You can download a copy of your information by following the instructions in your account settings (where this functionality is made available). Where this functionality is not available you can request a copy by email.
We will use reasonable efforts, to the extent required by law, to comply with any request to supply, correct or delete personal data held about you on our files (and request that any third parties to whom it has been disclosed to do the same)
You can ask us to restrict, stop processing or delete your personal data if:
The website contains links to other websites. We are not responsible for the privacy policies of third party websites.
The website does not store your credit card and payment details on our server. The website retains details of your purchases and purchased products in your profile, but no sensitive details relating to your payment methods are stored or handled by Rhodes.
Rhodes Music Ltd
2b Meanwood Close